Orders for ground shipping are sent Mon/Wed/Fri. Express shipping goes the next business day. We're proud of our record!
Our no-holds-barred Guarantee:
We want you to be satisfied with your purchases from Secret Storage Books. Anything may be returned within 14 days of receipt for a product refund. If you need to return your order, send us an email with your order number and reason. We will get back to you with instructions for return to Canada or the US.
Product is damaged
Include a picture of the product and the packaging. If possible note the damage with the courier. We will figure out how to make it right!
Changed my mind
If you simply changed your mind, we ask that you pack up well, and if possible use the original packaging. If not, pack well and send us an
email with your order #. We will forward instructions with a return-to address in the USA or Canada
Custom work
Note: Custom work cannot be returned if you change your mind. We will make it right if we have made an error, but approval of final artwork acknowledges you have checked the work as presented and agree to go ahead.
The books I received from Secret Storage Books are a much better quality than others I've seen. The friendly and prompt service was wonderful, and I will only shop their site if I need more books like this. Thank you very much!
Hello Bruce, a little bit late in replying to your review.....we are in the process of building up the stock for a Black Friday sale that is coming very soon in the shop. Thank you for your comments, we appreciate the feedback and strive to keep the quality going. Take care, Donna and Robert
Always in good shape, and excellent service. This is the third or fourth time I've bought from you.
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