FAQ

That line you see is the entrance cut from our saw. It's one of the ways prices stay reasonable from year to year since we don't spend half an hour cutting the book with a jigsaw. Using a jigsaw or scroll saw also requires two pieces of wood with the book sandwiched in between them, resulting in extra cost to buy the wood, as well as the waste of wood after one book safe is made. We make thousands of book safes, and that would be a lot of wood! We're about recycling, not consuming. The saw cut is not visible once the safe is on the book shelf, whether it's upright or laid on its back with the spine facing out.

As of Jan 2024 we now accept both CA$ and US$. This is GOOD NEWS for our fellow Canadian customers who had to pay in US$ in the past.

While shopping, you'll notice a little box in the bottom right with your home currency - the prices you see for book safes will be in that currency.

When you reach checkout, this is how you will be charged:

  • CANADA in Canadian $
  • USA in US$
  • Everywhere else in US$

So if you're in the European Union, Australia, or Great Britain, you will see your home currency - BUT you will check out in US dollars. The amount you'll be charged on your credit card or PayPal will be very close to what you saw in your home currency while shopping!

After 19 years making book safes without them, magnets are here for limited items. We've hesitated because magnets add cost, but requests for magnets have increased, so we started our Harry Potter book safes since there are only a few pages at the front. The neodymium magnets will hold the book safe closed with up to 3 lbs inside!

For now, we are leaving the Traditional books safes without magnets since we leave 10-20 pages at the front of the book loose, and magnets won't hold through that many pages. To store without magnets, place your book on its side with the spine facing out - even put some books or a plant/ornament on top for extra sneakiness.

Because we want to robo-call you (just kidding) Couriers need a phone number in case there is a question about delivery. For instance DHL will leave an automated message the day before delivery to warn you the shipment is coming. And if there is a question,about your order we'd like to call and clear it up right away.  

We will never, ever share your personal information, and respect your privacy - if you aren't home and we phone with a question and get voicemail, we will leave a cryptic message in case other ears listen to the voicemail who may be the giftee!


Don't see your answer? Write us your question and we'll get right back to you!

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