* Measurements are approximate
Orders for ground shipping are sent Mon/Wed/Fri. Express shipping goes the next business day. We're proud of our record!
Our no-holds-barred Guarantee:
We want you to be satisfied with your purchases from Secret Storage Books. Anything may be returned within 14 days of receipt for a product refund. If you need to return your order, send us an email with your order number and reason. We will get back to you with instructions for return to Canada or the US.
Product is damaged
Include a picture of the product and the packaging. If possible note the damage with the courier. We will figure out how to make it right!
Changed my mind
If you simply changed your mind, we ask that you pack up well, and if possible use the original packaging. If not, pack well and send us an
email with your order #. We will forward instructions with a return-to address in the USA or Canada
Custom work
Note: Custom work cannot be returned if you change your mind. We will make it right if we have made an error, but approval of final artwork acknowledges you have checked the work as presented and agree to go ahead.
I can’t say enough about the quality of the work on the books I ordered; far exceeded my expectations! Even the attention to detail that went into individually wrapping and packaging the books speaks volumes (pun intended)! I’ve already told a few friends about this business & I will absolutely buy more books in the near future. Many thanks!
Hi Mario, thank you for your feedback. Both Robert and I are always excited to create the safes and the packaging is the final detail that completes the book when being shipped.
Thank you, Donna
Book arrived in a timely manner and looked great. It was the perfect title to sit with the other Dan Brown books in my bookcase.
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